PRIVACY POLICY

1. Information We Collect

Information Provided Directly by You

Depending on the services you use, we may collect:

• Full name
• Email address
• Account credentials
• Device preferences
• Support requests and communications
• User-submitted information

Certain information may be optional and can be skipped where permitted.

Automatically Collected Information

When you interact with Aurex services, certain technical and usage information may be collected automatically, including:

• IP address
• Device model and operating system
• Browser type and language settings
• App usage statistics
• Crash reports and diagnostics
• Approximate location information (if enabled)

This information helps improve functionality, performance, and security.

Information from Third Parties

We may receive limited information from third-party services when you connect accounts or use integrations such as Apple Sign-In or other supported platforms.

2. How We Use Information

Collected data may be used to:

• Provide and maintain services
• Improve functionality and user experience
• Deliver customer support
• Send important notifications
• Prevent fraud and unauthorized activity
• Analyze usage and performance
• Comply with legal obligations
• Deliver relevant marketing or advertising where permitted

3. Data Sharing

We may share limited information with trusted service providers involved in:

• Cloud hosting
• Payment processing
• Analytics
• Technical infrastructure
• Advertising and marketing
• Customer support

These providers are permitted to process data only as necessary to perform services on our behalf.

We do not sell personal information to unrelated third parties.

4. Cookies & Tracking Technologies

Aurex may use cookies, SDKs, and similar technologies to:

• Remember preferences
• Improve performance
• Analyze traffic
• Personalize content
• Support advertising functionality

You may manage tracking and cookie preferences through device, browser, or application settings.

5. International Transfers

Your information may be processed outside your country of residence. Appropriate safeguards are implemented where required under applicable data protection laws.

6. Data Retention

Personal information is retained only for as long as reasonably necessary to:

• Provide services
• Fulfil legal obligations
• Resolve disputes
• Enforce agreements

When no longer needed, data may be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your information
• Correct inaccurate data
• Request deletion
• Restrict processing
• Withdraw consent
• Opt out of marketing communications

Requests may be submitted using the contact details below.

8. Contact Information

9. Official Language

The English-language version of this Privacy Policy shall prevail in the event of any inconsistency with translated versions.